Shipping & Delivery

Last updated: August 25, 2026

Aiseely offers free standard shipping with no minimum purchase to the destinations listed below. Shipping availability is confirmed by the delivery options shown at checkout.

Supported destinations

Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, the United Kingdom, Ireland, Italy, the Netherlands, Norway, Poland, Portugal, Sweden and the United States.

Free standard shipping

Standard shipping is free for orders delivered to a currently supported destination. There is no order-value threshold.

Estimated delivery time

Estimated delivery is 10–25 calendar days after dispatch unless a different estimate is displayed at checkout or in your order confirmation. Delivery estimates are not guaranteed and may be affected by carrier operations, customs inspections, weather, remote-area service and other events outside our reasonable control.

Order processing and tracking

Orders are prepared after payment authorization and order review. When the carrier accepts your shipment, tracking information will be sent to the email address used for the order. Tracking events may take time to appear after the first carrier scan.

Address changes

Please review your delivery address before placing an order. Contact support2@aiseely.com as soon as possible if a change is needed. We can only attempt an address change before dispatch and cannot guarantee that a requested change will be completed.

International duties and taxes

Where available, applicable import charges are displayed at checkout. If duties, taxes or customs-clearance charges are not collected at checkout, they may be requested by the destination customs authority or carrier. Customers should review their local import requirements before ordering.

Delayed, lost or damaged parcels

If tracking has not updated for an extended period, the parcel is marked delivered but cannot be located, or the parcel arrives damaged, contact us promptly with your order number and supporting photos where applicable. We will review the shipment with the carrier and provide an appropriate solution in accordance with applicable law.

Contact us

For delivery questions, email support2@aiseely.com and include your order number.