Privacy Policy

Welcome to Aiseely. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit aiseely.com (including any related services) and shop or otherwise interact with us.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the "Last Updated" date. Where required by law, we may also notify you of significant changes.

2. Information We Collect

A. Information You Provide

We collect personal information that you provide directly, such as:

  • Contact Information: name, address, phone number, and email address.
  • Order Details: billing address, shipping address, and payment confirmation.
  • Account Information: username, password, and security credentials.
  • Customer Support Information: information you provide when contacting us.

Please note that certain features of our services may not function properly if you choose not to provide certain information.

B. Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and similar technologies, including:

  • Device type and browser information
  • IP address
  • Website usage data and interactions
  • Date and time of visits

C. Information Received from Third Parties

We may receive personal information from third parties, including:

  • Shopify, our e-commerce platform provider
  • Payment processors
  • Marketing, analytics, and advertising partners

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill orders, payments, shipping, returns, and account management.
  • To communicate with you regarding orders, customer support, and service updates.
  • To send promotional emails, SMS messages, and marketing communications (you may opt out at any time).
  • To detect, investigate, and prevent fraud or other unauthorized activities.
  • To improve our website, products, and customer experience.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate and improve our website.
  • Remember your preferences and settings.
  • Analyze website traffic and performance.
  • Deliver personalized advertisements.

For more information about Shopify cookies, please visit Shopify's Cookie Policy.

You may manage cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

We also recognize and process Global Privacy Control (GPC) signals as valid opt-out requests where required by applicable law.

5. How We Share Your Information

We may share your information with:

Information Category Shared With
Contact and Account Information Shopify, service providers, payment processors
Order and Purchase Information Shipping carriers, fulfillment partners, analytics providers
Usage Information Advertising and marketing partners
IP Address and Analytics Data Analytics and location service providers

We may also disclose your information:

  • With your consent or at your direction.
  • Within our affiliated companies and corporate group.
  • To comply with legal obligations.
  • In connection with a merger, acquisition, sale, or other business transfer.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your personal information.
  • Receive a copy of your personal information (data portability).
  • Restrict or object to certain processing activities.
  • Withdraw consent at any time.
  • Appeal decisions relating to privacy requests.

To exercise these rights, please contact us at:

Email: support2@aiseely.com

You may unsubscribe from marketing communications at any time by following the instructions included in such communications.

7. Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

We retain personal information only as long as necessary to:

  • Provide our services.
  • Comply with legal obligations.
  • Resolve disputes.
  • Enforce agreements and policies.

8. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we may delete such information.

9. International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence. Where required by law, we implement appropriate safeguards, including Standard Contractual Clauses or equivalent mechanisms.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

11. Contact Us

If you have questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact us at:

Email: support2@aiseely.com